Host/Hostess - Welcome Guests to a Unique Dining Experience

Company: Tin Building by Jean Georges
Location: New York
Posted on: September 12, 2024

Job Description:

About the OpportunityTin Building by Jean-Georges is a premier dining destination in the heart of New York City. As a Host/Hostess, you will play a crucial role in ensuring that our guests receive a warm and welcoming experience from the moment they arrive.Job SummaryWe are seeking a highly skilled and experienced Host/Hostess to join our team. The successful candidate will be responsible for greeting guests, managing the waitlist, and coordinating with the service team to ensure a seamless dining experience.Key Responsibilities

• Welcome guests to the restaurant and ensure they are seated and receive attentive service.
• Maintain a waitlist of guests during service and distribute menus as needed.
• Confirm restaurant contact information with guests and accept phone calls.
• Work with the service team to ensure the restaurant is seated in a timely and efficient manner.
• Assist guests with inquiries and provide information about the menu and restaurant policies.
• Keep the host/hostess station and waiting area tidy and contribute to the overall cleanliness and attractiveness of the restaurant.
• Address guest concerns or issues with professionalism and tact.
• Promote special events, menu items, or promotions to guests.Requirements
  • 1+ year of host experience in a fine dining, high-volume setting.
  • Excellent interpersonal and communication skills.
  • Strong organizational abilities and attention to detail.
  • Ability to remain calm under pressure and manage waitlist dynamics effectively.
  • Positive and friendly attitude, with a passion for delivering exceptional customer service.
  • Familiarity with reservation systems and basic restaurant operations is a plus.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Professional appearance and demeanor.

Keywords: Tin Building by Jean Georges, Hoboken , Host/Hostess - Welcome Guests to a Unique Dining Experience, Hospitality & Tourism , New York, New Jersey