Renewals Manager

Company: VirtualVocations
Location: Allentown
Posted on: October 24, 2024

Job Description:

A company is looking for a Renewals Manager responsible for managing maintenance contracts and maximizing customer retention.

Key Responsibilities

Manage pipeline and provide accurate forecasts
Maximize customer retention by promoting support value and minimizing cancellations
Act as the primary contact for support and renewal inquiries

Required Qualifications

8+ years in the Renewals business
Experience in complex business and contract negotiations within the IT industry
Experience in a Team Lead or Mentoring role
Proficiency with SFDC and Clari Forecasting

Keywords: VirtualVocations, Hoboken , Renewals Manager, Executive , Allentown, New Jersey

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